How do I return an item?

Modified on Fri, 14 Aug at 12:42 PM

If you'd like to return your purchase for a refund, you must first submit a support ticket to request a Return Merchandise Authorization (RMA). Returns cannot be processed without a valid RMA.


Please do not send your item back without first obtaining an RMA, as we cannot guarantee that your return will be received, processed, or credited. Return requests must be submitted within 60 days of the original purchase date.


Once your return is received and inspected, we'll process your refund promptly in accordance with our refund policy.


Unless the return is due to our error or a defective product, customers are responsible for the cost of return shipping. We recommend using a trackable shipping service, as we are not responsible for returns that are lost or damaged in transit.

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